38 Cove Street / PO Box 85
Knysna

SID EFT

WHAT IS SID?

SID Instant EFT (Electronic Fund Transfer) has been one of South Africa’s most trusted online payment methods since 2007. SID allows South African e-commerce merchants to receive secure online and mobile payments directly from their websites to their bank accounts.

SID facilitates hassle-free online payments by linking shoppers directly to their Internet Banking, pre-populating the payment details and directing them right back to the merchant’s website, where they then receive instant payment confirmation. Bank-level security, such as one-time PIN verification remains in place during the SID payment, thereby ensuring complete protection.

SID is South Africa’s favourite online and mobile payment alternative to credit card. By adding SID as an additional payment option on your website, you’ll be able to reach a vast market of shoppers who:

    • don’t want to draw on credit
    • have security concerns about paying by credit card
    • find the newly imposed 3D secure authentication cumbersome
    • don’t even have credit cards

HOW DOES SID WORK?

With SID, there’s no shopper registration and 100% protection. Shoppers can complete a SID payment in 5 simple steps:

      1. Select the SID payment option on the merchant’s checkout page.
      2. Select your bank.
      3. Login to your existing, secure Internet banking.
      4. Select the bank account you wish to pay from (If you have more than one account linked to your internet banking profile).
      5. Enter the OTP received from your bank or respond to a push message received from your bank to complete the payment.

IS SID SECURE?

SID uses the most advanced security features available on the Internet and although SID invokes your Internet Banking service, it does not access or store your Internet Banking identifier or password. These are entered directly into your Internet Banking log on screen using the usual security provided by your bank.

HOW ARE MY BANK ACCOUNT DETAILS KEPT SECURE?

Your bank account access information such as usernames and passwords are not captured or stored by SID or the merchant website. One time PIN (OTP), Random Verification Number (RVN) or access token provided by your bank is still required.

Your session occurs directly between your PC and your bank in the same way as if you had logged into your bank’s Internet Banking system separately from any SID transaction.

SID just automates the process of filling in all of the payment details for you.

SID may store your bank account number for refund purposes. However, no third party can access or operate your Internet Banking facilities based on this information, or any other information retained by SID.